Content Synergy Orchestrator (CSO) / IGTK Terms of Service

Last updated: December 24, 2025

These Terms of Service ("Terms") govern your access to and use of the Content Synergy Orchestrator ("CSO", "IGTK", "we", "us", "our") web application, APIs, mobile experiences, and related services (collectively, the "Services"). By accessing or using the Services you agree to be bound by these Terms. If you do not agree, do not access or use the Services.

1. Eligibility

• You must be at least 18 years old and able to enter into legally binding contracts.
• You must have valid administrator rights for any connected Instagram, TikTok, or third-party accounts.
• You represent that the information you provide is accurate and complete.

2. Account Registration

• You are responsible for maintaining the confidentiality of your login credentials and for all activity under your account.
• You must promptly notify us of any unauthorized use or suspected security breach.
• We may suspend or terminate access if we believe your account is compromised or used in violation of these Terms.

3. Connected Platforms & OAuth Access

• CSO relies on platform APIs (e.g., Meta/Instagram Graph API, TikTok APIs). You authorize CSO to access and manage data from those platforms on your behalf within the scopes you grant during OAuth.
• You must comply with the platform terms (Meta, ByteDance, TikTok, etc.). Violations of third-party terms may lead to suspension of our Services.
• You may revoke access at any time via the respective platform dashboards or within CSO. Revoking access may limit Service functionality.

4. Acceptable Use

You agree not to:

• Abuse rate limits, reverse engineer, or interfere with platform APIs or CSO infrastructure.
• Upload or synchronize content that infringes intellectual property, privacy, publicity, or other rights.
• Use CSO for spam, harassment, hate speech, or illegal activities.
• Introduce malware, bots, or automated scraping tools.
• Resell the Services or use them for high-risk activities without our written consent.

5. Content & License

• You retain ownership of all content you import, create, or sync ("User Content").
• You grant CSO a worldwide, non-exclusive, royalty-free license to host, process, transform, and transmit User Content solely to provide the Services.
• You affirm that you have all necessary rights to grant this license.

6. Fees & Payments

• Some features may require paid subscriptions. Pricing and billing cycles will be presented during checkout.
• All fees are non-refundable unless required by law.
• Late or failed payments may result in suspension or downgrade.

7. Beta & Experimental Features

• Certain features may be labeled as Alpha, Beta, or Preview. They are provided "as is" without guarantees and may change or be removed without notice.

8. Service Availability

• We aim for high availability but cannot guarantee uninterrupted service. Scheduled maintenance, platform outages, and force majeure events may impact access.
• We may modify or discontinue features, provided we give reasonable notice when practicable.

9. Confidentiality & Security

• We implement administrative, technical, and physical safeguards to protect data (see Privacy Policy).
• You are responsible for securing your devices, browsers, and network.

10. Data Processing & Privacy

• Our Privacy Policy explains how we collect, use, and share personal data. By using the Services, you consent to those practices.

11. Feedback

• You may submit comments or ideas. We may use feedback without restriction or compensation.

12. Termination

• You may stop using the Services at any time.
• We may suspend or terminate access if you violate these Terms, create risk, or cause possible legal exposure.
• Upon termination, licenses granted to us end, but sections that by their nature should survive (e.g., IP rights, disclaimers, liability) will remain in effect.

13. Disclaimers

• THE SERVICES ARE PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.
• WE DO NOT GUARANTEE SPECIFIC PERFORMANCE ON THIRD-PARTY PLATFORMS (E.G., VIRALITY, VIEWS, APPROVALS).

14. Limitation of Liability

• TO THE MAXIMUM EXTENT PERMITTED BY LAW, CSO SHALL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS OR REVENUES.
• IN NO EVENT SHALL CSO'S TOTAL LIABILITY EXCEED THE AMOUNTS PAID BY YOU TO CSO IN THE SIX (6) MONTHS PRECEDING THE CLAIM OR ONE HUNDRED U.S. DOLLARS (US$100), WHICHEVER IS GREATER.

15. Indemnification

• You agree to indemnify and hold CSO harmless from any claims, damages, liabilities, costs, and expenses arising from your misuse of the Services, breach of these Terms, or violation of any law or third-party rights.

16. Governing Law & Dispute Resolution

• These Terms are governed by the laws of the State of California, U.S.A., without regard to conflict-of-law rules.
• Any disputes will be resolved in the state or federal courts located in San Francisco County, California, and you consent to such jurisdiction.

17. Changes to These Terms

• We may update these Terms to reflect changes in our Services or legal requirements. We will provide notice (e.g., email or in-app) when changes are material. Continued use constitutes acceptance of the updated Terms.

18. Contact

Questions about these Terms may be sent to legal@cso-platform.com.